I flipped out on my staff today

October 22, 2023 · 2 min read

_{Before I get into it…}_{Join me this Friday or Saturday at NOON Eastern for a LIVE training on how my gym added 29 new members in 31 days…that each paid over 1K on average.}_{I’ve boiled the reasons why this happened into 3 things and this week’s webinar gives you all 3…so you can sprint home afterwards and implement them yourself .}_{You Can Register Here.}_{At today’s weekly staff meeting, I flipped out.}_{We found a glitch and had 2 people on the schedule that were not coming to sessions or paying.}_{Normally I do not get involved in this stuff but Vanessa (my wife) was trying to put herself in the 6 AM session.}_{When she went to do that,it was full…not one spot available.}_{When she told me I asked her who was on the schedule.}_{She started to read off the names…}_{When she got to one particular name she said, "wait…."}_{I saw this guy at the store just last week and he said he had not been to the gym in months.}_{I brought this up at our meeting and was not happy about it.}_{It was simply a mistake on our part.}_{Here was the action step we took:}_{1. Audit the entire schedule to make sure this is not happening anywhere else}_{2. Review the current system to see how this could have happened and identify if this was a people issue or a system issue}_{3. Present to me any necessary changes based on the findings}_{Here’s why I flipped out:}_{Now more than ever, there should be no money leaks in your business.}_{You cannot fill a leaking bucket.}_{As much time, money and energy we spend on marketing there is not a possibility to fill our bucket when stuff like this happens.}_{In defense of my team, I do think this was a specific issue with these 2 people and we HAD been in contact with them.}_{But, the issue remains, if you want to run your business during a pandemic, absolutely no leaks can be allowed.}_{Vince Gabriele}_{P.S. If you are on top of this for your business I invite you to fill your bucket with new clients at the link below.}_{Register here to join my FREE LIVE Training this Friday and Saturday}

I flipped out on my staff today

Talk It Through With Vince

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